Workshop / W01

The Art of Negotiation

Negotiation skills training for professionals: prepare with the Negotiation Canvas and practise strategies, tactics and negotiation styles through practical cases.

Discuss this workshop

Who it's for

Professionals who negotiate with customers, suppliers or internal stakeholders.

The challenge

Help professionals prepare for negotiations with customers, suppliers or internal stakeholders, understand differing interests and choose a structured approach.

What participants will learn

  1. 01 / 03

    Recognize negotiation terms, strategies, tactics and individual styles.

  2. 02 / 03

    Prepare a negotiation process using the Negotiation Canvas.

  3. 03 / 03

    Apply negotiation steps across practical cases.

Inside the workshop

Ideas meet
action.

The topics

  1. 01

    Negotiation terms, strategies and tactics

  2. 02

    Negotiation styles and self-assessment

  3. 03

    Negotiation process and preparation

  4. 04

    Negotiation Canvas

The practice

  1. 01
    Put it into practice

    Self-assessment

  2. 02
    Put it into practice

    Individual assignments

  3. 03
    Put it into practice

    Practical exercises and role-play case studies

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Keep exploring

Connected learning.

Communication, listening and questioning support negotiation.

10

Customer Engagement

The Selling Game

Sales skills training for customer-facing teams: practise needs discovery, value communication, objection handling and customer commitment through sales role plays.

Explore workshop

Negotiation practice complements customer-facing selling conversations.

What could your
people do next?

Discuss your team's needs