Workshop / W03

Connecting for Results

Practice effective speaking, listening and questioning while adapting to behavior styles and developing a Win/Win approach to communication.

Discuss this workshop

Who it's for

Professionals and teams seeking more effective workplace communication.

The challenge

Reduce communication barriers and improve day-to-day working relationships.

What participants will learn

  1. 01 / 04

    Adapt communication to different behavior styles and contexts.

  2. 02 / 04

    Use empathetic listening and effective questioning.

  3. 03 / 04

    Communicate assertively through verbal and non-verbal techniques.

  4. 04 / 04

    Apply communication skills through practical cases and activities.

Inside the workshop

Ideas meet
action.

The topics

  1. 01

    Communication process, barriers and types

  2. 02

    Behavior styles and emotional intelligence

  3. 03

    Win/Win mindset

  4. 04

    Listening and questioning

  5. 05

    Effective speaking and non-verbal communication

The practice

  1. 01
    Put it into practice

    Practical communication exercises

  2. 02
    Put it into practice

    Case studies and activities

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people do next?

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