Workshop / W07

Performance Management

Explore performance management systems, SMART goals, KPIs and appraisal conversations through forms, case studies and role plays.

Discuss this workshop

Who it's for

Managers and professionals responsible for performance management or appraisal.

The challenge

Align goals and performance conversations with organizational priorities.

What participants will learn

  1. 01 / 04

    Explain performance management and design or manage a performance management system.

  2. 02 / 04

    Set SMART goals and KPIs and recognize roles in the process.

  3. 03 / 04

    Distinguish performance management from performance appraisal.

  4. 04 / 04

    Practice managing performance-appraisal sessions.

Inside the workshop

Ideas meet
action.

The topics

  1. 01

    Organizational vision alignment

  2. 02

    Performance Management Systems (PMS)

  3. 03

    Performance management versus performance appraisal

  4. 04

    SMART goals and KPIs

  5. 05

    Roles in the performance process

  6. 06

    Appraisal review techniques and forms

The practice

  1. 01
    Put it into practice

    Hands-on use of appraisal forms

  2. 02
    Put it into practice

    Customized case studies

  3. 03
    Put it into practice

    Performance-appraisal role plays

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Keep exploring

Connected learning.

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people do next?

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